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THE EARLY ALERT SYSTEM

CONNECTING STUDENTS WITH ACADEMIC ASSISTANCE ON EVERY CLASS ASSIGNMENT

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Made possible with the Support of the United States Department of Education

OVERVIEW

Mastering the coursework at college can be difficult, particularly when students – like many of those at City College – have many competing demands on their time and attention. The Early Alert System provides a helping hand in two ways. It sends the student a discreet, personal note when their performance on a class assignment could be a sign that they are falling behind.  It also mobilizes a group of Peer Educational Partners, or PeEPs, to provide academic support, and a group of Academic Advisors to provide additional assistance.

How it Works?

Students in participating classes receive Alerts from the Early Alert System if their course grades fall below an instructor-designated threshold. Notices are sent providing them with information on how to arrange a tutoring session with a peer tutor (known as Peer Educational Partners, or PeEPs).  PeEP services are available for free to all enrolled students in STEM subjects at CCNY.

Students can visit PeEPs without making an appointment or without getting an Alert.

The support does not stop there.  A student might receive an Alert because they have issues with the material.  They might also receive an Alert because there are other issues in their lives that are limiting their ability to focus on the material.  If a student receives more than one Alert in the same semester in the same course, an Academic Counselor will contact the student and offer assistance.

Tutoring Services

There are Peer Educational Partners – or PeEPs – available to help you this semester.  They are:

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OFFICE LOCATION:  MARSHAK SCIENCE BUILDING,  ROOM 403

Sandrine Biot Joey Betz
Monday 1:00 – 3:00 PM Monday 3:00 – 5:00 PM
Friday 12:00 – 4:00 PM Tuesday 1:00 – 5:00 PM
Thursday 1:00 – 5:00 PM
Hodgson Tetteh
Wednesday 1:00 – 5:00 PM

CLASSES

The Early Alert System has been deployed in the following classes this semester:

Physics 20700
Prof. Richard Steinberg
Prof. James Hedberg
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Contact:

Professor Karin Block
Early Alert System Project Lead
Earth and Atmospheric Sciences
Email: kblock@ccny.cuny.edu.

EARLY ALERT PROCESS FLOW

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The Early Alert System reads the results from each class assignment the student completes in a given class.  If the score on the assignment is less than the instructor’s success threshold, the system will send a notice to the student, all PeEPs, and the instructor.  The notices to the student are sent via email and via text, and suggest that the student seek tutoring assistance from a PeEP.  The message includes the name of the available PeEPs, where they can be found, when they are available, and how they may be contacted if the student wishes to arrange an appointment.  The student, however, is responsible for making arrangements for assistance.

If the same student receives a second t below-threshold grade in the same class in the same semester, the system sends out a second Alert. This second Alert, and all subsequent Alerts, are different.  It is still sent to the student, the PeEPs,  and the instructor.  This time, the Alert notes whether the score on the previous class assignment met the success threshold.  If it did not, the system sends an Alert to an Academic Counselor.

The Counselor is trained and equipped to provide a wide range of assistance to the student, and to connect the student to a strong array of support services on campus.  The Counselor will proactively contact the student who has received the second (and subsequent, if necessary) Alerts and offer support.